More telling--and a greater contrast with our own situation in Worcester--is in how the local Roanoke City school board has handled the situation:
Durham School Services vice-president John Ziegler was grilled by a number of the board members at the meeting and said the company has come up short.They spent 20 minutes on the issue at their latest meeting, and it will be a re-occuring item until the issue is fixed.
"As Durham, and myself, we ended up in this situation because I didn't get the job done," Ziegler said. "I'm honest enough to say that."
The board had asked Durham to be at every one of their meetings until the bus saga is over, and Ziegler said that would be soon.
Why? Because:
...for five parents who spoke before the board Tuesday, it's too little, too late, saying that this has been their living nightmare.
"Are the standards you set for us not standards you are willing to apply to yourself and to the companies you hire for us?" parent Heather Lawson said. "The lack of communication, transparency and accountability so far has been beyond any form of acceptable."
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